Syn-Mar Products | Privacy Policy

Introduction

Syn-Mar Products (“we,” “our,” “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and share your information when you visit our websitehttps://syn-marproducts.com, contact us, or use our products and services.
By using our website or services, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect the following types of information:

Business Contact Information: Name, email address, phone number, billing and shipping address, order details, payment information, company name, and job title.
Transactional Information: Purchase orders, contracts, and payment details.
Technical Information: Browser type and version, device type and operating system, IP address, pages visited, and time spent on our site (via cookies or similar tracking tools).
Communications: Emails, inquiries, and other correspondence with our team.
Information You Provide Voluntarily: Through website contact forms, by phone, email, or text message, and when placing an order

How We Collect Information

We collect information when you:

Place an order via email or by phone.
Submit a contact form or request a quote.
Sign up for updates or marketing communications.
Communicate with us via email, phone, or text.
Browse our website (through cookies and analytics tools).

How We Use Your Information

We use the information we collect to:

Process and deliver orders.
Respond to inquiries and provide customer support.
Send you important updates about your order or our services.
Process transactions and manage business relationships.
Improve our website and services.
Comply with legal obligations.

Sharing Your Information

We do not sell your personal information. We may share your information with:

Service Providers and Vendors: Such as IT support, payment processors, shipping companies, and VOIP/texting platforms who assist in delivering our products and services.
Professional Advisors: Accountants, auditors, or legal counsel when necessary.
Legal and Regulatory Authorities: If required by law, regulation, or legal process.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve functionality, analyze traffic, and enhance user experience. You can disable cookies in your browser settings, but some website features may not function properly without them.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. While we strive to protect your data, no method of transmission or storage is completely secure.

Your Rights

Depending on your location, you may have the right to:

Access the personal information we hold about you
Request corrections or updates to your information
Request deletion of your personal information
Opt out of marketing communications.

To exercise these rights, contact us at the details below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.

Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us at:

Syn-Mar Products, Inc.
5 Nutmeg Drive,
Ellington, CT 06029
sales@syn-marproducts.com
(860) 872-8505